Enable rich customer experiences in stores with Retail Digital Transformation
As a retail digital transformation consulting company, SkillNet brings together best-in-class engineering, innovation, design and experience of the commerce domain to create seamless omnichannel experiences in stores.
112,000+
retail locations transformed
$12B
in increased margins
63+
countries
10 Years
Average Consultant Experience
POS Modernization – Optimize Your Retail Systems
An optimal POS implementation introduces new features quickly and improves operational efficiency without increasing complexity and running costs. Modernize your POS systems by upgrading, migrating or enabling extensions of current POS solutions.
SkillNet’s retail digital transformation expertise can help capitalize on new technologies that enhance omnichannel customer experiences, introduce new offerings, and streamline operations. Retailers can harness the power of their point-of-sale (POS) systems to enhance customer interactions by upgrading, migrating, or expanding their existing POS solutions.
Planning to modernize your store solutions? Read the blog Transforming Retail Technology Overcoming Technical Debt for Sustainable Success.
Click here to know more about our POS Modernization offerings.
Check out the Blog – 7 New Features That Justify an Oracle Xstore POS Upgrade
Sign up for a free POS Assessment.
Point of Sale (POS) Implementation – Reimagine store experiences
In retail store operations, Point of Sale (POS) solutions increase customer engagement. They help:
- Store associates to quickly access inventory levels, product information
- Increase store associate efficiencies
- Boost conversion and order sizes
- Assisted selling and clienteling
- Enhance store sales productivity
- Reduce capital expenditures and IT operational costs
Since 1996, we have partnered with global & US-based retailers on 100+ consulting, implementation and customization engagements. Our teams help identify the best of breed cloud-based Solutions (Including SaaS) as well as package solutions like Oracle Retail Suite to support business needs.
Read our Blog – Overcoming 6 Core Technical Challenges During POS Implementation
Discover how Komax, a Chilean retailer partnered with SkillNet.
Leverage our expertise to create customer-centric shopping experiences in stores. Book a POS Assessment.
Retail Omnichannel Enablement
To provide true omnichannel experiences, it is important to create a retail technology stack and organization to support Omnichannel solutions. It requires a review of customer behavior throughout the entire buying process.
SkillNet uses its retail digital transformation expertise to create omnichannel strategy and design solutions for retailers to enable omnichannel processes by using our expertise in the areas of Customer journey mapping, Retail Analytics, Order management and orchestration, and Inventory visibility.
Learn more about SkillNet’s expertise on Oracle Retail portfolio of applications
Read the blog – What is Omnichannel, it may not be what you think!!
Check out our blog – Are you ready for omnichannel fulfillment?
Download the presentation – Reimagining an Integrated Customer Experience by Jeremy Hitz, Product Manager, Kaiser Permanente at Oracle Cross Talk 2023.
Check out the Blog – Omnichannel Capabilities of Oracle Retail Xstore POS
Retail Merchandising Solutions
To ensure that customers get the products they need at the right time and place, it is important to have the retail technology to manage, control, and perform day-to-day retail merchandising activities with confidence. These activities include pricing, purchasing, distribution, order fulfillment, retail inventory management, and financial close. The right retail merchandising solution will
- Enable store associates to quickly access inventory levels, product information
- Boost conversion rate
- Reduce capital expenditure and IT operational costs
SkillNet’s dedicated merchandising and supply chain team have partnered with retailers to provide consulting, implemention and support services for merchandising products (On-prem and SaaS). Talk to our experts
Read – Komax Taps SkillNet and Oracle Cloud for Retail to Overhaul its Inventory.
Learn more about SkillNet’s expertise on Oracle Retail portfolio of applications.
Retail Customer Loyalty Programs
SkillNet designs and creates digital transformation programs which are designed to help retailers retain customers & add new customers by
- Increasing customer engagement with better customer communication
- Staying on top of changing customer trends and responding quickly
- Offering customer centric promotions
Our loyalty domain experts have created industry best practices based on our engagements. We work with retailers to design solutions (incl. custom tailored training sessions) to implement enterprise Loyalty programs. These include tender, award and loyalty (Gift card, Reporting and Promotions).
We also offer custom Loyalty solutions which addresses retailer’s specific requirements.
Learn how SkillNet enabled seamless omnichannel experiences that resulted in 2X sales for a mid-western retailer
Store Inventory Management
Inventory accuracy and visibility is the lynchpin that enables all critical processes in retail. Centralized inventory visibility allows better decision-making when distributing limited stock to locations to ensure maximum effect.
SkillNet has extensive experience in designing digital transformation solutions which encompasses inventory processes and implementation of central and inventory management solutions.
24X7 Retail Systems Global Support
While IT Support (especially store systems) is vital to customer experiences, it can be a significant non-discretionary cost. But, no one wants long queues at the check-out counter because the system is “slow” or worse, not working!
Find out how we partner with global retailers to support their store systems.
Modern Commerce Engine
Based on our experience working across store systems, SkillNet has developed a set of IP-based tools we call the Modern Commerce Engine. These tools help retailers measure and optimize their POS solutions.
Read our Blog – 5 Technology Pillars for Great In-Store Experiences
Client Testimonials
CEO
A Global Retailer
We needed an experienced global partner with proven international technical expertise to implement and integrate our new store and e-commerce technologies. SkillNet’s experience as a leader in international Xstore implementations and omnichannel transformations made them a winning choice as the implementation partner for the national expansion of our enterprise.
Gary Konitzer
IT Director, Fleet Farm
We appreciate SkillNet’s dedication and omnichannel expertise in creating a compelling experience for our customers. The new mobile app helps us directly connect with customers and provide better services. We are already seeing the impact of the increased engagement.
FAQ’s
Get In Touch With Us
SkillNet Solutions, Makers of Modern Commerce, provides digital transformation consulting and technology services to companies that are looking to modernize their omnichannel touchpoints to better engage and transact with their customers.