Innovative solutions for companies that are digitally transforming their business
SkillNet consultants are industry experts who leverage their deep expertise to partner with clients and help guide them through key transformational strategies. We offer end-to-end advisory services, starting from Portfolio Analysis, Cloud strategy to implementation and support.
Application Portfolio Analysis
To create seamless customer journeys companies need a comprehensive review of their current landscape of systems. As part of this analysis, SkillNet will identify the necessary new or replacement solutions and applications to meet the business objectives. We work with a client’s operational, finance and technology teams to identify the technology, business processes and organization to build the necessary ecosystem.
Enterprise Application Roadmap
Once a new system landscape has been identified to support new customer journeys, SkillNet will work with the client to build a rational implementation roadmap, based on requirements and organizational constraints. SkillNet has the experience to understand the co-dependencies of the multiple systems required, to help the client minimize re-work as they pursue implementing new Modern Commerce customer journeys.
Cloud Strategy
Organizations are looking towards the Cloud to reduce costs and improve performance, while at the same providing greater accessibility. SkillNet helps it clients develop a strategy that unifies a company’s business and financial objectives, with the correct Cloud solutions. As part of this strategy we include the necessary plans to help implement and adopt the new infrastructure.
Check out the Blog – Eight reasons Retailers should be moving to the Cloud, and one consideration
Technology selection for your business
Today’s competitive technology marketplace has many of traditional technology suppliers. However, as technology keeps on improving, new innovators are offering solutions that may help a client jump ahead of their competitors in meeting customer expectations. SkillNet has a structured selection methodology that prioritizes operational, financial and technology needs and enables key stakeholders to make an objective selection decision.
ROI Analysis
Change is often initiated as a reaction to market or competitive forces. However, a true Leader often is trying to be the innovator, before these forces become apparent, and may not have the easy argument “our competitors are doing it”. In those cases, a more strategic approach may need to be taken to get stakeholders to agree to not only a major financial investment, but a commitment that their organization will adopt new operational process changes. SkillNet can help a client by identifying common costs and specific hard and soft benefits to help build this financial analysis which will identify an initiative Return on Investment (ROI).
Organization Change Management
Any successful initiative requires a change management strategy to ensure people, processes and technology are all aligned for project adoption. It will be key to effectively communicate about the goals of this change to the entire team as well as to provide the right training for the different resources that will be involved with this new change. The leadership team will need to allocate the right resources from the project onset and commit to the project. New technology will need to be applied intelligently for adoption from all associates. Process redesign will need to be addressed to fully realize the benefits of technology.
Click here to find out: Why Change Management Matters?
Program Management
SkillNet has the experience and proven methodologies to manage not only large enterprise transformation programs, but also incremental projects time sensitive projects. Effective program management includes project planning, issue logging, consistent communication with stakeholders, budgeting and risk management.
Case Study
Digital transformation at SINSA
SkillNet ’s consulting expertise helped define and design new processes across the organization. One of the key areas of transformation was in the redesign of pre-sale and post-sale processes for customer engagements.
Client Testimonials
Gary Konitzer
IT Director, Fleet Farm
We appreciate SkillNet’s dedication and omnichannel expertise in creating a compelling experience for our customers. The new mobile app helps us directly connect with customers and provide better services. We are already seeing the impact of the increased engagement.
CEO
A Global Retailer
We needed an experienced global partner with proven international technical expertise to implement and integrate our new store and e-commerce technologies. SkillNet’s experience as a leader in international Xstore implementations and omnichannel transformations made them a winning choice as the implementation partner for the national expansion of our enterprise.
Get In Touch With Us
SkillNet Solutions, Makers of Modern Commerce, provides consulting and technology services to companies that are digitally transforming to modern commerce enterprises.