rich customer-centric experiences in stores

POS Modernization

An optimal POS implementation introduces new features quickly and improves operational efficiency without increasing complexity and running costs.

An optimal POS implementation introduces new features quickly and improves operational efficiency without increasing complexity and running costs.

Optimize your retail systems

The recent changes in customer behavior customer have resulted in

  1. Major shifts in customer engagement models – BOPIS, BORIS, or ROPO (Research Online, Purchase Offline)
  2. Proliferation of payment options – mobile payments to unified loyalty cards to tap and go cards and net banking interface at self-checkout facilities
  3. Increase in the range of peripherals attached to the POS

In order to keep pace with the changes while ensuring increased customer engagement SkillNet provides the following services to upgrade, migrate and enable extension of POS solutions

Cloud Migration

SkillNet combines its vast expertise in working with retail legacy applications and technologies together with a modern practice for Cloud engineering to deliver a complete set of services for moving, developing and maintaining solutions in the cloud. We help our customers transition or create new omnichannel microservices based architectures by gradually repurposing their existing monolith applications.

Discover how SkillNet helped Backcountry in modernizing their POS systems to enable retail expansion

Learn how SkillNet helped in enabling seamless omnichannel experiences across pharmacies for a leading healthcare client

POS Integration services

Integration complexity is usually the biggest time-to-market constraint. SkillNet’s StoreHub provides data mappings and ready-to-deploy microservices for most retail systems integration programs. At the project start, depending on requirements, we can provide reference designs, or go all the way to a complete microservice platform.

Explore how SkillNet helped to make “click and collect” possible at more than 4200+ stores worldwide for a beauty and cosmetics retailer.

POS Payment Systems (PCI compliance)

SkillNet creates successful payment engineering solutions (PCI compliant) that help extend POS payment system integrations from major payment providers to merchants, when items or services are sold. Working on behalf of the merchant or payment providers such as Verifone Point, Tender Retail, Ayden and AliPay, we enable omnichannel transactions.

Watch the on-demand webinar – Payments Flexibility without Complexity

POS Payment Systems (PCI compliance)

SkillNet creates successful payment engineering solutions (PCI compliant) that help extend POS payment system integrations from major payment providers to merchants, when items or services are sold. Working on behalf of the merchant or payment providers such as Verifone Point, Tender Retail, Ayden and AliPay, we enable omnichannel transactions.

Watch the on-demand webinar – Payments Flexibility without Complexity

In-store mobile applications

Introducing newer ways for customers to interact with in-store employees – be it using a traditional solution, or a hand-held, a tablet or a portable solution means

extending existing systems, and integrating them with new solutions. SkillNet’s multidisciplinary teams help you orchestrate these applications to serve the following functions

  • Clienteling
  • Curbside Pick up
  • Self Service – Scan, Pay and Go
  • Appointment Scheduling
  • Queue Management
  • Order fulfillment BOPIS (Buy Online, Pick Up in Store)

Read how SkillNet enablaed a leading apparel retailer to acheieve 5X growth in 3 years using microservices

Agile delivery using DevOps

Transform the way you manage change and support your POS without swapping the product. With our retail systems DevOps enablement solution, you can start getting immediate benefits:

  • Iterate and implement new features early even as you incrementally transform your technology stack
  • Reduction of time and effort in releasing new changes to stores no matter the number of changes.

Learn how SkillNet created new customer journeys for a Jewelry Retailer to ensure customer safety during COVID-19

Test Automation

Since Store systems are often integrated with other complex applications and software systems, SkillNet offers customized test solutions. Our QA team has expertise in testing store systems, which are tightly integrated with multiple systems including inventory, warehouse, Merchandising, Pricing, Order Management, Mobile POS, payment gateways, and many other applications. Our QA team will also thoroughly test POS systems to check that the Point of Sales software is ready for market. In addition to executing POS test cases manually, SkillNet engineers can carry out automation testing as well. Testing is done in our testing labs or client labs, where tests are executed in a real world-like test environment.

Read how SkillNet helped a premium eyewear maker doubles the speed of change deployment

Test Automation

Since Store systems are often integrated with other complex applications and software systems, SkillNet offers customized test solutions. Our QA team has expertise in testing store systems, which are tightly integrated with multiple systems including inventory, warehouse, Merchandising, Pricing, Order Management, Mobile POS, payment gateways, and many other applications. Our QA team will also thoroughly test POS systems to check that the Point of Sales software is ready for market. In addition to executing POS test cases manually, SkillNet engineers can carry out automation testing as well. Testing is done in our testing labs or client labs, where tests are executed in a real world-like test environment.

Read how SkillNet helped a premium eyewear maker doubles the speed of change deployment

Customer journey mapping

We model existing and new in-store customer journeys to identify points of friction. This helps define metrics and create and execute your IT strategy.

Learn how SkillNet enabled seamless omnichannel experiences that resulted in 2X sales for a mid-western retailer

Retail Monitoring

Using its expertise in working with leading retailers, SkillNet has created RetMon. Based on open-source tools RetMon helps with monitoring and observability of store systems.

Read the Blog – The Need for Consolidated Monitoring of Retail IT Landscapes

modernization roadmap

Free assessment

SkillNet is offering a free 2-day assessment of your current retail POS systems. The assessment includes guided workshops, review of your incident management and architecture documentation and benchmark demos of the Modern Commerce Engine.

On completion of the assessment, SkillNet will provide a report on the status of your current retail POS modernization journey. It will highlight areas which have opportunity for immediate improvement, include practical recommendations and potential next steps to maximise the value of current investments. Finally, the report will help you establish a roadmap for the modernization of the store systems in alignment with your business objectives.

On completion of the assessment, SkillNet will provide a report on the status of your current retail POS modernization journey. It will highlight areas which have opportunity for immediate improvement, include practical recommendations and potential next steps to maximise the value of current investments. Finally, the report will help you establish a roadmap for the modernization of the store systems in alignment with your business objectives.

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case study

In-store & mobile digital experiences support 20% YoY growth

SkillNet supports an athletic apparel retailer‘s ambitious plans for growth through digital acceleration by enabling localization of store systems in 21 countries across Asia, Europe and North Americas.

more modernization case studies

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