Find out how successful retailers quickly introduce new customer journeys to support changing customer behavior. We will also examine how to improve existing customer journeys by introducing automation & analytics.
- Review the challenges of creating new journeys with existing systems that may be difficult to maintain and change
- Analyze customer experience solutions, methodology and tools needed to create new customer journeys
- Highlight successful customer journeys which include phone store orders, appointment bookings, self-service, automated cross channel returns and video clienteling
Special Offer for All Webinar Attendees
Register for the webinar and become eligible to win one of two $100 Amazon e-gift cards. All you have to do is register with your professional business email id and attend the webinar.