RetMon

Visibility and Monitoring for Modern Commerce

RetMon helps prevents incidents in your systems before they happen. In case incidents do occur, reduce the time needed to detect and resolve them

RetMon helps prevents incidents in your systems before they happen. In case incidents do occur, reduce the time needed to detect and resolve them

RetMon

Increased visibility and simplified operations for retail systems

 

For 15+ years, SkillNet has partnered with some of world’s largest global brands to optimize their retail systems. Using its deep expertise and open source tools, SkillNet has created RetMon for monitoring and visibility of modern commerce systems.

For 15+ years, SkillNet has partnered with some of world’s largest global brands to optimize their retail systems. Using its deep expertise and open source tools, SkillNet has created RetMon for monitoring and visibility of modern commerce systems.

application performance management

Visibility across business operations

Incorporating tracking on new and existing applications, RetMon provides IT and business operations teams, rich and unique insights on applications and users.

preconfigured components

Best practice adoption

RetMon introduces the best practice KPIs for operations. These can then be adapted to individual requirements in each installation. Since the solution quickly integrates with incident management and collaboration tools, it becomes an integral part of the support model.

Holistic monitoring

Complete solution across technology stack

RetMon, monitors the entire technology stack in your stores and provides visibility in a single easy to use dashboard.

  • Business process: track the performance of customer journeys and store staff operations by tracing each iteration in complete flows
  • Data: ensure streams of data are performing optimally and identify changes and exceptions
  • Applications: analyze applications installed across your networks, including enterprise / console components, databases, POS and Inventory Management
  • Networks: keep tabs on your corporate and store network availability to ensure minimal impact on performance and individual transactions
  • Infrastructure: gain insights into the primary and peripheral systems across your corporate and store footprint including infrastructure KPIs
  • Devices: oversee the performance of the devices on your corporate and store networks, such as POS receipt printers and network printers.
  • Applications: analyze applications installed across your networks, including enterprise / console components, databases, POS and Inventory Management
  • Networks: keep tabs on your corporate and store network availability to ensure minimal impact on performance and individual transactions
  • Infrastructure: gain insights into the primary and peripheral systems across your corporate and store footprint including infrastructure KPIs
  • Devices: oversee the performance of the devices on your corporate and store networks, such as POS receipt printers and network printers.

case study

Holland & Barrett accelerates Retail decisions with real-time data

Holland & Barrett International (HBI) accelerates the pace of retail business decision-making by implementing a data mart to enable stores to respond in real-time to customer needs.

more operations analytics resources

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