XStore L2 Support Engineer
Type of Employment: Full Time - 40 hours per week
Work Location: Vancouver, Canada
Job Responsibilities:
- The candidate will be working as part of a distributed team to support the XStore Point of Service Application used in the retail store locations across US, Canada and other geographies.
- The candidate will work towards making sure that all the stores are functional to transact business and issues are addressed and prioritized to make sure that to ensure business continuity.
- Since this is a critical function it needs the team member to be in Vancouver, CA along with the rest of the team
Educational Qualification:
Bachelor’s Degree Preferred
Experience:
- The candidate will be part of the Level 2 Support team that supports the XStore POS application that is used in stores in CA and the USA.
- Analyze, design, develop, implement, documents and support application systems, working on moderately complex to highly complex work tasks or project assignments involving Oracle POS [Micros Retail] Technology
- Candidate must have experience and a strong understanding of Oracle XStore Application
Other information
- Must have excellent communication skills
- Be able to interact with customers and provide guidance and solutions to the customer.
- Must be able to handle on-call support.
- Interact with multiple teams across locations and geographies.