XStore L2 Support Engineer

Job Responsibilities:

• The candidate will be working as part of a distributed team to support the XStore Point of Service Application used in the retail store locations across US, Canada and other geographies.
• The candidate will work towards making sure that all the stores are functional to transact business and issues are addressed and prioritized to make sure that to ensure business continuity.
• Since this is a critical function it needs the team member to be in Vancouver, CA along with the rest of the team

Educational Qualification:

Bachelor’s Degree Preferred

Experience:

• The candidate will be part of the Level 2 Support team that supports the XStore POS application that is used in stores in CA and the USA.
• Analyze, design, develop, implement, documents and support application systems, working on moderately complex to highly complex work tasks or project assignments involving Oracle POS [Micros Retail] Technology
• Candidate must have experience and a strong understanding of Oracle XStore Application

Other information

• Must have excellent communication skills
• Be able to interact with customers and provide guidance and solutions to the customer.
• Must be able to handle on-call support.
• Interact with multiple teams across locations and geographies.