Digital Commerce Solutions

Deliver
personalized experiences
at scale

Looking to select an eCommerce platform that supports

your business? We can help! We also have extensive

implementation and application support expertise.

Looking to select an eCommerce platform that supports

your business? We can help! We also have extensive

implementation and application support expertise.

Reshaping digital experiences

The impact of the sudden, massive shift to online shopping might be wearing off, but online shopping has irrevocably changed. It is no longer just about websites with shopping cart widgets connected to an inventory data-store. Now, consumers want the convenience of choosing the channel to pay, pick-up, return and get serviced; and they prefer a personalized experience. Several studies have shown that customers choose to stay with a retailer who provides convenience and choices matching personal preferences.

McKinsey estimates a 1% to 2% lift or more for retailers who focus on programs that deliver personalization at scale. Such programs could also reduce marketing and sales costs by up to 20%. Given this scenario, Retailers

have to accelerate their digital transformation investments to implement personalization programs, while paying close attention to costs as many segments of the industry struggle with wafer-thin margins.

SkillNet creates eCommerce solutions that help strengthen customer loyalty. Over the years, we have designed solutions across a variety of enterprise technology ecosystems including the MACH (Microservice, API, Cloud-native, Headless) technology eco system. Our solutions include:

  • eCommerce Platform Implementation
  • Omnichannel Enablement
  • 24 x 7 Digital Commerce Systems Support
  • eCommerce Platform Modernization

have to accelerate their digital transformation investments to implement personalization programs, while paying close attention to costs as many segments of the industry struggle with wafer-thin margins.

SkillNet creates eCommerce solutions that help strengthen customer loyalty. Over the years, we have designed solutions across a variety of enterprise technology ecosystems including the MACH (Microservice, API, Cloud-native, Headless) technology eco system. Our solutions include:

  • eCommerce Platform Implementation
  • Omnichannel Enablement
  • 24 x 7 Digital Commerce Systems Support
  • eCommerce Platform Modernization

eCommerce Platform Implementation

SkillNet’s multidisciplinary teams provide complete solutions by combining deep functional knowledge of eCommerce applications with top class engineering for DevOps and cloud. We help you choose and implement eCommerce platforms that best support your business roadmap. Our focus is on delivering complete business value to you without any gaps in technical complexity or scope of ownership. We have worked with leading ecommerce platforms such as:

Omnichannel Enablement

Allowing customers to shop in their own way and providing a seamless and consistent experiences in every interaction with customers is critical to becoming a modern retailer. In order for retailers to enable true omnichannel capabilities they must leverage individual channel capabilities along with omnichannel processes and retail customer journeys.
SkillNet provides retailers with capabilities to enable omnichannel processes utilizing its deep retail knowledge and technical engineering expertise in the following key areas:

 

  • Customer Journey and customer experience mapping
  • Inventory management and visibility for all channels
  • Retail Analytics to visualize customer engagement in each channel
  • Centralised transaction management
  • Order management and orchestration

Read the Blog – What is Omnichannel, it may not be what you think!!

 

  • Customer Journey and customer experience mapping
  • Inventory management and visibility for all channels
  • Retail Analytics to visualize customer engagement in each channel
  • Centralised transaction management
  • Order management and orchestration

Read the Blog – What is Omnichannel, it may not be what you think!!

Digital Commerce Systems Support

SkillNet provides 24X7 support services and solutions for retailers’ eCommerce programs to help improve business and system performance.

SkillNet works with some of the world’s most successful retailers. Find out how you can leverage our expertise to create seamless digital shopping experiences. SkillNet offers a 2-day assessment of your eCommerce program. Book an assessment.

Platform Modernization – Adapting to your eCommerce goals

Today, Retailers have a choice of technical solutions to transform their eCommerce implementations. The challenge is in identifying a solution which not only makes use of the existing investments but also ensures seamless and personalized customer experience.

Our consultants redesign & implement innovative retail customer journeys. We can also help you re-architect your eCommerce platform using MACH design tenets. Our solutions have helped global retailers enable unified commerce experiences resulting in increased growth.

Read the case study on enabling 2x growth for a Midwest retailer.

    1. Mobile Engineering

We design and develop mobile first apps for both the iOS and Android platforms.

Learn how SkillNet enabled seamless omnichannel experience that resulted in 2X sales for a mid-western retailer

Check out the press release on how SkillNet created individualized shopping experiences using a mobile app.

SkillNet provides end-to-end UX Design solutions. Our multidisciplinary team brings expertise in user design, omnichannel operations, and engineering to deliver eCommerce solutions. We follow the classic design and usability process, that includes:

  • Oracle (ATG)
  • SAP Commerce Cloud – Headless
  • Salesforce CC
  • Commerce Tools
  • Others – Vitex, Adobe, Big Commerce, Oracle CX

Read our case study here on how SkillNet enabled seamless omnichannel experience that resulted in 2X sales for a mid-western retailer

    1. Payments

Our solutions incorporate standard payment platforms like Cybersource, Stripe, Square, Paymentric, CashU, PayPal, WorldPay, Google Pay, Apple Pay and Adyen

    1. Search Capabilities

Team SkillNet partners with retailers to implement search products to improve conversions, reduce total cost of ownership by moving to cloud SaaS models and increase business agility with modular platforms.

For retailers to grow, they not only have to retain existing customers but also grow their existing customer base. SkillNet designs solutions to gather data from online stores and use the information to help retailers better understand trends and their impact on consumer behavior. We also enable clients to map metrics across the retail customer journey – from awareness to retention after purchase, to help increase retail customer engagement and retention.

    1. Test Automation

We provide eCommerce testing services both for Web and Mobile platforms. Our QA engineers use open-source as well as commercial test tools and perform eCommerce software testing by  strategizing and identifying test scenarios.

Team SkillNet has hands-on experience of cross-browser testing as well as performance testing to identify response time, resource utilization, and stability of eCommerce web and mobile applications. They have expertise across Xunit, Selenium WebDriver, SoapUI, Postman, JMeter, TestNG, Appium, Bugzilla, Jira, HP ALM, and many other test tools for effective eCommerce testing.

SkillNet works with some of the world’s most successful retailers. Find out how you can leverage our expertise to create seamless digital shopping experiences. SkillNet offers a 2-day assessment of your eCommerce program. Book an assessment.

    1. Payments

Our solutions incorporate standard payment platforms like Cybersource, Stripe, Square, Paymentric, CashU, PayPal, WorldPay, Google Pay, Apple Pay and Adyen

    1. Search Capabilities

Team SkillNet partners with retailers to implement search products to improve conversions, reduce total cost of ownership by moving to cloud SaaS models and increase business agility with modular platforms.

For retailers to grow, they not only have to retain existing customers but also grow their existing customer base. SkillNet designs solutions to gather data from online stores and use the information to help retailers better understand trends and their impact on consumer behavior. We also enable clients to map metrics across the retail customer journey – from awareness to retention after purchase, to help increase retail customer engagement and retention.

    1. Test Automation

We provide eCommerce testing services both for Web and Mobile platforms. Our QA engineers use open-source as well as commercial test tools and perform eCommerce software testing by  strategizing and identifying test scenarios.

Team SkillNet has hands-on experience of cross-browser testing as well as performance testing to identify response time, resource utilization, and stability of eCommerce web and mobile applications. They have expertise across Xunit, Selenium WebDriver, SoapUI, Postman, JMeter, TestNG, Appium, Bugzilla, Jira, HP ALM, and many other test tools for effective eCommerce testing.

SkillNet works with some of the world’s most successful retailers. Find out how you can leverage our expertise to create seamless digital shopping experiences. SkillNet offers a 2-day assessment of your eCommerce program. Book an assessment.

Modern Commerce Engine

Based on our experience working across eCommerce platforms, SkillNet has developed a set of IP-based tools we call the Modern Commerce Engine. These tools help retailers measure and optimize their POS solutions.

 

SkillNet works with some of the world’s most successful retailers. Find out how you can leverage our expertise to create seamless digital shopping experiences. SkillNet offers a 2-day assessment of your eCommerce program. Book an assessment.

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