Explore how Labcorp, a global leader in health sciences, partnered with Spryker and SkillNet to accelerate digital transformation, drive operational efficiency, and enhance the client experience through innovative commerce and technology solutions.
Watch the On-Demand Webinar
Key Highlights
- Accelerated Ordering: Labcorp streamlined its ordering process by introducing a customized service catalog and automating order synchronization with Salesforce and Oracle, significantly reducing time-to-results and improving turnaround time.
- Tailored Pricing Solutions: Implemented a multi-tier pricing system based on test articles and species, enabling accurate, transparent pricing that meets the demands of complex research requirements.
- Streamlined Onboarding: Deployed personalized onboarding workflows and an intuitive interface to speed up project initiation and improve the client experience.
- Automated Billing & Reporting: Reduced manual effort and enhanced financial operations by automating billing report generation and secure file transfers to SFTP.
- Centralized User Management: Enhanced security and simplified access via SSO integration with Labcorp’s storefront and merchant portal, for both internal users and clients.
Learn how Labcorp brought these initiatives to life – directly from the team behind the transformation.
Additional Resources
- Free CX Assessment: Looking to enhance your digital customer experience? Register for a no-obligation CX assessment of your commerce site and uncover actionable insights. Register now for your assessment!
- Gartner® 2024 Digital Commerce Report: Spryker has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Digital Commerce – ranked furthest for Completeness of Vision. Click here to download the report.
- Check out SkillNet’s Spryker Capabilities
Comercio Digital
omnicanal y tiendas
Ingeniería
Technology Consulting
