A retail store at night, seen from its entrance: lit shelves of products, a counter edged in blue light with a POS terminal, a tablet and a card terminal, and boxed orders on a cart by the back door.

The SkillNet system

How SkillNet works.

SkillNet works across four parts of retail, using the same delivery method from assessment through ongoing improvement.

See the practices

02 / Four practices, in detail

Four retail practices.

Consulting, digital engineering and 24x7 global support run under each one. See how below.

01MerchandisingProduct, assortment, price, inventory

The product and its price exist once, and every place a customer can buy reads the same record.

Retail merchandising and loyalty · Store inventory management

Talk to us

02SellingStore and POS · ecommerce

Two ways to sell, one set of facts: we modernize the store point of sale and build the ecommerce storefront so both sell from the same stock, prices and customer.

POS modernization and implementation · Omnichannel enablement · AI Store Assistant · Experience design · Digital commerce platform services · Commerce optimization

Its integration layer: Modern Commerce Engine and StoreHub

Talk to us

03PaymentsTender, settlement, refunds

Payment connections that follow the order, so tender, settlement and refunds reconcile against the sale in store and online rather than against a separate ledger.

Talk to us

04FulfillmentOrder management (OMS) · delivery and collection

The promise made at checkout, kept: order management routes each order to the store, warehouse or vendor that can fill it, against the same inventory the customer just saw.

Talk to us

03 / How SkillNet delivers

How SkillNet delivers.

The four practices above describe where the work lands: merchandising, selling, payments, fulfillment. The five families below describe how it gets delivered. Every engagement crosses both.

SOURCE: SKILLNETINC.COM / SERVICES

01Omnichannel and storesPOS modernization and implementation · Omnichannel enablement · AI Store Assistant · Retail merchandising and loyalty · Store inventory management · Modern Commerce Engine and StoreHub
02Digital engagement and experienceExperience design · Digital commerce platform services · Commerce optimization
03Digital engineeringCloud engineering · Technology transformation · Data and analytics · CX and design
04ConsultingApplication portfolio analysis · Cloud strategy · Technology selection and ROI
0524x7 global supportGlobal support and maintenance · Retail systems coverage · Ecommerce program support

04 / How we work

Assess, build, run and improve.

1.0
Assess.
Consulting teams map the current landscape: applications, integrations, and where the operation actually loses time.
2.0
Build.
Engineering and implementation teams deliver the change: platforms, integrations, and the connections between them.
3.0
Run.
24x7 global support keeps store and commerce systems operating, day and night, across time zones.
4.0
Improve.
Data and analytics turn what each release taught into the next item on the roadmap.

Start with an assessment

05 / The people

The people who run it.

Consultants working in the systems your stores depend on.

06 / Technology partners

Technology partners.

Oracle RetailOracle Cloud InfrastructureAWSSalesforce Commerce CloudSAP Commerce CloudcommercetoolsKibo CommerceMiraklVTEXSprykerContentstackCloudinaryAlgoliaPayPal

Oracle Retail implementation partner since 2005.

SOURCE: SKILLNETINC.COM / ORACLE RETAIL PARTNER