{"id":937,"date":"2022-12-08T08:32:38","date_gmt":"2022-12-08T08:32:38","guid":{"rendered":"https:\/\/www.skillnetinc.com\/?page_id=937"},"modified":"2025-08-25T04:50:27","modified_gmt":"2025-08-25T04:50:27","slug":"24x7-global-support","status":"publish","type":"page","link":"https:\/\/www.skillnetinc.com\/pt\/services\/24x7-global-support\/","title":{"rendered":"24×7 Global Support"},"content":{"rendered":"\n
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24×7 Global Support<\/h2>\n\n\n\n

Global Support &
Maintenance Solutions <\/h1>\n\n\nTalk to an Expert<\/a>\n<\/div><\/div>\n\n\n\n
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SkillNet provides efficient and SLA-driven Support solutions for our clients to help them improve business and system performance. Our support solutions focus on store and digital commerce systems.<\/p>\n<\/div>\n\n\n\n

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24X7 Retail Systems Global Support<\/h2>\n\n\n\n

While IT Support (especially store systems) is vital to customer experiences, it can be a significant non-discretionary cost. But, no one wants long queues at the check-out counter because the system is \u201cslow\u201d or worse, not working!<\/p>\n\n\n\n

Connect with us<\/a> to find out how we partner with global retailers to support their store systems.<\/p>\n<\/div>\n\n\n\n

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Digital Engagement and Experience Systems Support<\/h2>\n\n\n\n

SkillNet provides 24X7 support services and solutions for retailers\u2019 eCommerce programs to help improve business and system performance.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Our Services<\/h3>\n\n\n\n
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Omnichannel and Stores<\/a><\/strong><\/h3>\n<\/div>\n\n\n\n
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Technology solutions to create consistent personalized omnichannel experiences.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Digital Engagement & Experience<\/a><\/strong><\/h3>\n<\/div>\n\n\n\n
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Looking to select an eCommerce platform that supports your business? We can help! We also have extensive Implementation and application support expertise.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Digital Engineering<\/a><\/strong><\/h3>\n<\/div>\n\n\n\n
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Need a technology partner with 100% retail focus, best-in-class engineering and solutions backed by advisory services and dedicated support to provide seamless omnichannel experiences? Look no further!<\/p>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n

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Technology Consulting<\/a><\/strong><\/h3>\n<\/div>\n\n\n\n
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Consulting and technology services to companies that are digitally transforming their retail business to modern commerce.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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24X7 Global Support<\/a><\/strong><\/h3>\n<\/div>\n\n\n\n
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Worldwide retail technology support.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Case Study<\/h3>\n<\/div>\n\n\n\n
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View All Case Studies<\/a><\/h3>\n<\/div>\n<\/div>\n\n\n\n
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Athletic brand store solutions upgrade and support helps them grow 20% YoY<\/h4>\n\n\n\n

The upgrades have not only ensured richer in-store experiences through staff mobility which allows for better customer support<\/a> but also ensured safe shopping during COVID-19.<\/p>\n\n\n\n

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Client Testimonials<\/h3>\n<\/div>\n\n\n\n
  • <\/span>

    Bill Serva<\/h4>

    CTO, Moon Valley Nurseries<\/h5><\/div>

    The integration of Oracle Cloud solutions has revolutionized our approach to customer engagement. We now have the tools and insights to deliver personalized experiences that resonate with our customers.<\/p>\n

    By leveraging the power of Oracle Cloud and SkillNet Solutions\u2019 expertise, Moon Valley Nurseries has successfully transformed its customer engagement execution, positioning itself for continued business growth and success.<\/p>\n<\/p><\/div>

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    Karl Ashmawy<\/h4>

    President, Portabella<\/h5><\/div>

    Our partnership with SkillNet Solutions has been transformative. To fuel our growth, embrace an omnichannel strategy, and ensure a uniform customer experience across all our brands, we collaborated with SkillNet to modernize our in-store systems. Their deep expertise in Oracle Retail has been instrumental in our success.<\/p>\n<\/p><\/div>

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    Gary Konitzer<\/h4>

    Senior Director Information Technology & Ecommerce, Fleet Farm<\/h5><\/div>

    We appreciate SkillNet\u2019s dedication and omnichannel expertise in creating a compelling experience for our customers. The new mobile app helps us directly connect with customers and provide better services. We are already seeing the impact of the increased engagement.<\/p>\n<\/p><\/div>

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