{"id":11088,"date":"2024-11-22T08:52:09","date_gmt":"2024-11-22T08:52:09","guid":{"rendered":"https:\/\/www.skillnetinc.com\/?post_type=case-studies&p=11088"},"modified":"2025-09-18T13:59:43","modified_gmt":"2025-09-18T13:59:43","slug":"elevating-in-store-experiences-fashion-companys-pos-modernization-journey-with-skillnet","status":"publish","type":"case-studies","link":"https:\/\/www.skillnetinc.com\/pt\/resources\/case-studies\/elevating-in-store-experiences-fashion-companys-pos-modernization-journey-with-skillnet\/","title":{"rendered":"Elevating In-Store Experiences: Fashion Company\u2019s POS Modernization Journey with SkillNet"},"content":{"rendered":"

Executive Summary<\/strong><\/h2>\n\n\n\n

The client, a fashion and flagrance company, sought to enhance its retail operations and support business growth across brands and geographies. With a portfolio comprising prestigious fragrance and beauty brands, the client recognized the need to modernize its Point of Service (PoS) systems to align with its strategic objectives.<\/p>\n\n\n\n

Client<\/strong><\/h2>\n\n\n\n

The client boasts a heritage dating back to 1914, renowned for its high-end fragrance, makeup, and skincare brands. With a commitment to crafting captivating narratives and resonating with customers emotionally, the client\u2019s portfolio includes a number of global brands<\/p>\n\n\n\n

The Challenge<\/strong><\/h2>\n\n\n\n

Facing limitations with an existing POS systems that hindered business needs and growth aspirations, the client embarked on a strategic initiative to modernize its PoS software platform. This initiative aimed to upgrade store infrastructure, provide a centralized solution, enable new capabilities within the system, and support store expansion efforts across brands and geographies. This initiative coincided with the expansion of the retail footprint of client-owned stores and had to be aligned with a large number of global store launches.<\/p>\n\n\n\n

The client selected SkillNet for its knowledge and experience on Oracle Retail POS and its capability as a global leader in omnichannel implementation.<\/p>\n\n\n\n

Our Solution<\/strong><\/h2>\n\n\n\n

SkillNet collaborated with the client to develop a comprehensive solution tailored to its multiple brands and geographical locations. The deployment of Oracle Retail solutions, including Xstore, Xoffice cloud service, Order Management Orchestration cloud service and Xmobile, formed the foundation of the modernization initiative. SkillNet’s expertise facilitated seamless integration with payment providers, CRM systems, and gift cards, enhancing the overall retail experience.<\/p>\n\n\n\n

A rapid implementation methodology that minimizes need for extension has been deployed in United Kingdom, Spain, France, Ireland, Chile, USA, Australia, China, Hong Kong, Macau, Singapore & Taiwan.<\/p>\n\n\n\n

Other countries are expected to go online over the course of 2024.<\/p>\n\n\n\n

Key Solution Highlights:<\/strong><\/h2>\n\n\n\n