{"id":2327,"date":"2025-01-03T08:07:00","date_gmt":"2025-01-03T08:07:00","guid":{"rendered":"https:\/\/www.skillnetinc.com\/?post_type=case-studies&#038;p=2327"},"modified":"2025-12-12T10:59:53","modified_gmt":"2025-12-12T10:59:53","slug":"making-click-and-collect-possible-at-more-than-4200-stores-worldwide","status":"publish","type":"case-studies","link":"https:\/\/www.skillnetinc.com\/es\/resources\/case-studies\/making-click-and-collect-possible-at-more-than-4200-stores-worldwide\/","title":{"rendered":"Hacer posible \"click and collectr\" en m\u00e1s de 5000 tiendas en todo el mundo"},"content":{"rendered":"<h2 class=\"wp-block-heading\" style=\"font-size:1.5rem\"><strong>Retail makeover allows shoppers to \u201cclick and collect\u201d at more than 4200+ stores worldwide<\/strong><\/h2>\n\n\n\n<p><strong>Brief<\/strong><\/p>\n\n\n\n<p>SkillNet makes the mammoth task of integrating 4200+ stores to legacy systems seamless. As part of the solution, SkillNet used its StoreHub platform, deployed on the cloud, to integrate a vast array of inbound and outbound interfaces from Xstore solutions, Oracle Retail Customer Engagement (CE), and legacy enterprise systems. The system handles millions of daily transactions with more than tens of millions of customer records.<\/p>\n\n\n\n<p><strong>About the client<\/strong><\/p>\n\n\n\n<p>The client is the largest distributor of professional beauty products in the U.S. based on store count. The Company operates primarily through two business segments and operates two formats of stores: one for salon professionals and the other for retail shoppers. It sells and distributes through 4200+ stores, including 158 franchised units, and has operations throughout the United States and 13 countries.<\/p>\n\n\n\n<p><strong>Challenge | Complex integration with Oracle Xstore Upgrade<\/strong><\/p>\n\n\n\n<p>The client wanted to enhance their retail customers\u2019 omnichannel experience and embarked on a digital transformation program, which included the <a href=\"\/es\/resources\/blogs\/7-new-features-that-justify-an-oracle-xstore-pos-upgrade\/\">upgrade of their POS systems to Xstore<\/a>.<\/p>\n\n\n\n<p>Since the client had diverse technologies for managing business operations, the upgrade and new store solution implementation would involve highly complex integration. The client also wanted to get a single version of the truth with reporting at the enterprise level. This meant that they had to ensure data integrity globally, across various brands and stores.<\/p>\n\n\n\n<p><strong>Solution | StoreHub, SkillNet\u2019s platform framework for integration<\/strong><\/p>\n\n\n\n<p>The client partnered with SkillNet to take advantage of their deep expertise in retail systems and Oracle Xstore to address the integration challenges.<\/p>\n\n\n\n<p>SkillNet\u2019s expertise in retail data management not only helped resolve documentation gaps and application scalability issues but also enabled the team to reverse engineer complex issues. SkillNet used its proprietary StoreHub accelerator to surmount the complex integration challenges and speed the data integration process. The transaction and data records run in tens of millions of customer records. Deployed on the cloud, StoreHub worked seamlessly with the legacy systems &amp; the new POS systems. It also processes store inventory and pricing data daily and offers alerts in case of exceptions. These alerts help take preventive and corrective action. Finally, SkillNet also created a single version of truth data and enterprise-level reporting at the Head Office with data from 4200+ stores.<\/p>\n\n\n\n<p><strong>Results | Enhancing customers\u2019 shopping experience through the convenience of \u201cclick and collect at store\u201d and \u201cclick and same day delivery\u201d<\/strong><\/p>\n\n\n\n<p>Currently, 4200+ stores are live on Oracle POS systems. The new commerce systems and the ability to process vast amounts of transaction data mean that the client\u2019s team can generate customer inventory and other business insights seamlessly for making mission-critical decisions without any delay. Maintenance costs have also been reduced.<\/p>\n\n\n\n<p>The ability to process high volumes of transactions has enabled the client to support safer shopping experiences by offering customers the convenience of \u201cclick and collect at store\u201d and \u201cclick and get same day delivery\u201d, 6 months ahead of schedule. This has resulted in a 40% increase in online orders. <\/p>\n\n\n\n<p style=\"font-size:0.65rem\">All product names and trademarks are the property of their respective owners<\/p>","protected":false},"excerpt":{"rendered":"<p>Retail makeover allows shoppers to \u201cclick and collect\u201d at more [&hellip;]<\/p>\n","protected":false},"featured_media":6398,"template":"","categories":[5],"class_list":["post-2327","case-studies","type-case-studies","status-publish","has-post-thumbnail","hentry","category-retail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Making \u201cclick and collect\u201d possible at more than 4200 stores worldwide - SkillNet Solutions<\/title>\n<meta name=\"description\" content=\"Click &amp; collect at 4200+ stores: Seamless POS integration. SkillNet&#039;s StoreHub platform enabled a seamless omnichannel experience for a client, processing millions of transactions &amp; increasing online orders by 40%\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.skillnetinc.com\/es\/resources\/case-studies\/making-click-and-collect-possible-at-more-than-4200-stores-worldwide\/\" \/>\n<meta property=\"og:locale\" content=\"es_MX\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Making \u201cclick and collect\u201d possible at more than 4200 stores worldwide - SkillNet Solutions\" \/>\n<meta property=\"og:description\" content=\"Click &amp; collect at 4200+ stores: Seamless POS integration. 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