Decentralize your traditional in-house application support schema and revolutionize how your store and e-commerce channels operate with SkillNet’s cloud and onsite support services. Your applications are in good hands.
Actively supporting stores in over 23 countries and counting, our cloud support services are revolutionizing how retailers operate. We provide retailers with application support and service management for e-commerce sites and stores around the world. Whether its general maintenance, bug fixes, or upgrades, our expert engineers can support your retail needs.
Currently providing application support to over 2,600 stores at any given time via the cloud, SkillNet’s application support is ready where and when you need it. Retailers face unique environmental variances like peak season demand shifts that require adaptable and flexible support solutions. Whether your business requires 24×7 maintenance and support or scaled down 9-6pm services with on-call support, SkillNet’s global support teams can help. We work with you to determine the right support model and subsequent pricing structure, whether its sla-based or ticket based, that fits your ideal support and maintenance schedule. We’ve got you covered.
From the cloud, our team supports over $680,000,000 in global retail transactions a month. Decrease your hardware and IT costs with our custom tailored global support solutions designed with flexibility and efficiency in mind.
“After an intensive review of the Oracle partners in the field, we selected SkillNet’s Professional Services and Expert Services teams to support and enhance our store systems. SkillNet has been a true partner listening to our business requirements and adapting their offerings to a model that not only aligns with but also compliments our operational structure, showing great capability and flexibility of resources.”