The retail industry is transforming. As markets mature, products get commoditized and giant competitors force price pressures based on their supply chain muscle, retailers are looking to realign their business models with a focus on the customer.

SkillNet is a leading consulting and technology solutions company focused on helping global retailers pursue such customer centric retailing strategies.

Our solutions have helped retailers transform store experiences for their customers, build rapidly growing eCommerce businesses, automate multi-channel processes including order management and loyalty, streamline corporate systems such as marketing and promotions processes, improved merchandising and supply chain processes and bring science and analytics to operational decisions. A 100% referenceable client base of more than 45 leading retailers including Anchor Blue, Belk Stores, Farmatodo, Giorgio Armani, JCrew, Hottopic, Perry Ellis, Saks 5th Ave and Woolworths provides testament to SkillNet’s value as a partner to retailers globally.

Using our retail industry knowledge, expertise in practices around eCommerce, Store Operations, Multi-Channel Operations, Merchandising and Supply Chain Operations, Planning and Optimization and SOA and the associated technology capabilities, we help retailers:

• Execute a customer centricity strategy
• Increase revenues through enhanced customer loyalty across channels
• Improve operational efficiency at the store and corporate office
• Use science and analytics for more effective decision making
• Become more responsive

We partner with industry leading vendors including Oracle, Escalate Retail, Endeca, Datavantage, Connect3 and IBM in delivering leading edge solutions to retailers.

Because we focus – on retail as an industry, on specific practices within retail and on a select set of leading software vendors – we believe we deliver far better value than our competitors – including the Big 5 Consulting companies or offshore services companies or for that matter the professional services arms of the product vendors.