Last Updated on Thursday, 20 May 2010 10:04 Written by admin Thursday, 20 May 2010 10:04
The ideal retail strategy offers an environment that aligns people, processes, and technology to achieve specific business goals. The goals themselves vary depending on the competitive climate and state of technology adoption. Sensing the readiness of the market to adopt mobility as part of the shopping process, we recently announced the “Mobile Commerce Initiative” for our retail clients that leverages the Endeca Information Access Platform. Using the Unbound Commerce mobile web platform, we can provide a mobile real-estate to our clients in as quickly as 3 weeks.
SkillNet has worked with several retailers to determine the return on investment related to specific technology choices; with some others to streamline processes and increase business efficiencies; with yet others to validate business cases and creating a Future Vision Assessment document. We helped a leading outdoor sporting goods retailer with Vendor Selection: From defining business objectives and prioritizing; to creating an RFP and select the hard/software; through to developing & executing a migration plan.
SkillNet’s Retail Strategy service offering is comprehensive, ensuring that our clients can continue to address their customer requirements even while sometimes up-ending their existing way-of-business. Our methodology is designed to assist in defining a roadmap for both, processes and technology. The Current State Assessment phase includes review of business processes, organizational structure as well as technology. This is mapped against business goals and objectives, and is used to define best practices and capabilities. Which in turn feeds into other phases, including Assessment of Future State, Gap Analysis, and Vendor Selection. The final phase is aligning the enterprise with the new strategy.